We understand that your trust begins with how we handle your personal information. This Privacy Policy transparently explains how star996 collects, uses, stores, and protects your data as a member of our platform.
Every decision we make regarding your data is guided by these six core principles — not merely to comply with the law, but because we genuinely care about your privacy.
All personal and financial data transmitted between your device and star996 servers is protected with 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.
Star996 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes without your explicit consent.
We only collect information that is strictly necessary to provide platform services to you. No excess data is gathered — every detail we request has a clear and legitimate purpose.
You have the right to access, correct, download, or request the deletion of your personal data at any time via your account control panel or by contacting our support team directly.
The star996 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards, ensuring that your data is always handled within the bounds of the law.
In the event of any security incident affecting your data, star996 is committed to notifying you within the timeframe required by law, along with the remedial actions taken.
Important Note: By registering and using the star996 platform, you agree to the terms of this Privacy Policy. This document should be read together with Terms and Conditions for a full understanding of your rights and responsibilities as a member.
This Privacy Policy ("Policy") is issued by star996 ("we", "Platform", "Company") and applies to all users who register, access, or use the services provided through the official star996.pro website and all associated sub-domains.
At star996, we understand that your trust is the most valuable asset in our relationship. Every time you make a deposit, place a wager, or simply browse our platform, you are entrusting us with a portion of your personal information. We take that responsibility very seriously.
This Policy aims to clearly and transparently explain:
Please take time to read this document carefully. If you disagree with any aspect of this Privacy Policy, we advise you not to continue using the star996 platform.
Star996 collects various types of personal data from you based on how you interact with our platform. Below is a complete overview of the data we collect and its sources:
| Data Categories | Example Information | Source |
|---|---|---|
| Identification Information | Full name, IC/passport number, date of birth, gender, nationality | Account registration, KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, bank name, deposit and withdrawal records | Platform transactions |
| Usage Data | Betting history, games played, login times, activity records | Platform usage |
| Technical Data | IP address, device type, web browser, operating system, approximate location | Automated system logs |
| Communication Data | Support chat records, emails to our team, complaint feedback | Direct communication |
We also use cookies and similar tracking technologies to automatically collect usage data when you browse the star996 platform. This helps us understand usage patterns and continuously improve your experience over time.
Sensitive data such as identification card numbers and bank account information is collected solely to fulfil KYC requirements mandated by platform regulations and will not be used for any other purpose without your consent.
Star996 uses collected personal data solely for legitimate and necessary purposes in providing platform services to you. We do not use your data for unrelated purposes without obtaining your consent first.
The primary purposes for which data is used are as follows:
You may opt out of marketing communications at any time by updating your preference settings in your account panel or by contacting our support team. Opting out of marketing will not affect your access to the platform's core services.
Star996 does not sell or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share your data with specific parties in order to provide services to you:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the specific purposes defined in those agreements. We conduct regular audits of all third-party partners to ensure their compliance with our privacy standards.
star996 does not share your data with third-party advertisers, data brokers, or any company not directly involved in delivering platform services to you.
Star996 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
In general, data retention periods are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The data deletion process is carried out following secure procedures to ensure the data cannot be recovered.
As a star996 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time:
You have the right to obtain a copy of the personal data we hold about you in a readable format.
You may request that we correct any inaccurate, outdated, or incomplete data in our records.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the processing of your data for specific purposes such as direct marketing.
You may request your data in a structured format that can be transferred to another service provider.
You may request that we restrict how we process your data under certain circumstances provided by law.
To exercise any of the above rights, please contact our privacy team via email at [email protected] or via the live chat service within the platform. We will process your request within 14 business days of receipt.
Star996 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
There are four categories of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality or your user experience on the star996 platform.
star996 does not use third-party cookies for advertising or cross-site tracking purposes. All analytics data we collect is processed internally for platform improvement purposes only.
Protecting your personal data from unauthorized access, leaks, or misuse is a technical responsibility we take extremely seriously. star996 implements multiple layers of technical and organizational security to ensure the integrity of your data.
The security measures we implement include:
While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role in protecting your account by using a strong password and never sharing your login credentials with anyone.
The star996 platform undergoes regular penetration testing by independent security experts to ensure our systems remain resilient against the latest cybersecurity threats.
In certain situations, your personal data may need to be transferred or processed outside Malaysia — for example, when we use cloud servers or technical service providers that operate internationally.
When cross-border data transfers occur, star996 ensures that:
Star996 prioritises service providers with data centres in Southeast Asia or those that comply with internationally recognised data protection standards.
Star996 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. Whenever we make material changes, we will:
Your continued use of the star996 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer:
Privacy Email: [email protected]
Response Time: Within 14 business days from the date your inquiry is received.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated and we have not responded satisfactorily.
Star996 is committed to protecting your personal data. Register with confidence and start enjoying a safe gaming experience.
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